Anteil Open Source CRM Software Review
Based in Harrisburg, Pennsylvania, Anteil began as a relationship between VA Linux Systems and its key consultants. From a meeting in October 1999, VA Linux and Jim Capp discussed the vision and design for a comprehensive CRM software suite which would include sales analytics, opportunity tracking and forecasting. Capp launched the company, Anteil, and VA Linux remains a strategic partner and customer.
Anteil was designed to assist customers in better identifying, attracting, retaining, servicing and supporting customers. Primary application features include:
- Account entity objects for account management
- Contact manager for contact management
- Opportunity manager
- Campaign manager
- Event manager
- Consolidated marketing materials
- Corporate communications
- Calendars for activity management
- Sales forecasting
- Advanced security
Anteil supports the following vertical markets and industries:
- Fashion industry
- Financial services
- Government and public sector
- Manufacturing (primarily discrete manufacturing)
- Medical and healthcare
- Not for profits and associations
- Publishing and media
- Real estate
At the data layer, Anteil supports MySQL and PostgreSQL. The object oriented and relational structure is insulated from the database storage through an abstraction layer. This segregation permits the flexibility to use multiple relational database management systems with a common code base. The abstraction layer also delivers near-instantaneous transaction level data replication to multiple servers distributed in a wide area network (WAN) or in a local cluster of servers.
The open-source CRM software foundation is a suite of database tables architected to capture relationship objects and data. The object-oriented methodology applied to table design has achieved in a relatively small set of common objects such as entities, people, opportunities and events. The downloaded solution is delivered with reasonable code documentation and a tutorial.
Bottom line product strengths include its overall simplicity, ease of use, intuitive navigation, logical code construction and relative straight-forwardness in modifying the CRM system.
4051B Executive Park Drive
Harrisburg, PA 17111
Telephone: (717) 671-1141
James Capp, CEO
James Capp is the CEO of Keystone Programming, a professional services firm which has been providing programming and consulting services to business and the public sector since 1981. In 1999, with strategy partner VA Linux, Jim developed the OpenCRM customer relationship management software system using a web-based architecture and open source business model.